Frequently Asked Questions

How do I check the status of my order or get tracking information for my package?
Last Updated 2 years ago

Below are instructions on how to login so you can check the status of your order and get the tracking number or track the package.

1.) Login to your account on the Deep 6 website, and selection "My Account" from the Account drop down in the top right. This will take you to the "My Dashboard" page.
accoutlogin.jpg
2.) On the "My Dashboard" page, your recent orders will be displayed on the right side, and on the left side column is an option for "My Orders" which will display your entire order history.

3.) Select "View Order" for the order which you would like to check the status or get the tracking information.
mydashboard.jpg
4.) Scroll down the order page when it comes up, and select "Track Your Order".
scrolldown.jpg
5.) A Tracking Information window will pop up which will display your tracking number for your order, as well as provide a link for you to track the package with the respective shipping company.
trackinginfopopup.jpg

Hope this helps answer your question, if you need anything else please let us know!

Cheers,
Chris, Doug, Landon, and the Deep6 Team.

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